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Terms of Service

Last updated: June 2026

1. Acceptance of Terms

By accessing and using the I & F Premium Apparels and Merchandise website and services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

2. Products and Services

  • Product images are for illustration purposes. Actual colours may vary slightly due to screen settings.
  • We reserve the right to modify product descriptions and pricing without prior notice.
  • Custom branding orders are subject to design approval before production begins.
  • Minimum order quantities may apply to certain branding methods (e.g., screen printing requires 50+ units).

3. Orders and Payment

  • All prices are quoted in Kenya Shillings (KES) and include 16% VAT unless stated otherwise.
  • Payment methods accepted: M-Pesa, bank transfer, and cash on delivery (Nairobi only).
  • Custom/branding orders require a 50% deposit before production commences.
  • We reserve the right to cancel orders due to pricing errors, stock issues, or suspected fraud.

4. Delivery

  • Standard delivery: 2–4 business days within Nairobi.
  • Express delivery: Next business day (Nairobi only).
  • Upcountry deliveries: 3–7 business days via courier.
  • Free delivery on orders above KES 5,000 (standard delivery).
  • Custom/branding orders: 5–10 business days after design approval plus delivery time.

5. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorised access to your account.

6. Intellectual Property

All content on this website — including logos, images, text, and designs — is the property of I & F Premium Apparels and Merchandise and is protected under Kenyan intellectual property laws.

7. Governing Law

These terms are governed by the laws of the Republic of Kenya. Any disputes shall be subject to the jurisdiction of the courts of Kenya.

8. Contact

Questions about these terms? Contact us at info@iandf.co.ke or call +254 740 231 331.